Privacy Policy - HomeDefence-24

Privacy Policy

Privacy Policy


Responsible for the data processing is:
Florian Söllner

Friedhofstrasse 17

93133 Burglengenfeld

+49 170 723 4586

Info@homedefence-24.com

 

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

  1. Access data and hosting

You can visit our websites without giving any personal information. Each time a web page is called up, the web server merely automatically stores a so-called server log file which contains, for example, the name of the requested file, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This is in accordance with Art. 6 para. 1 p. 1 lit. F DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in designated forms in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the frame explained here.

This service provider is located within a country of the European Union or the European Economic Area.

  1. Data collection and use for contract processing, establishing contact

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries. Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, as required by law is permitted and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

  1. Data transfer

To fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

For order and contract processing, we also use an external merchandise management system. The data transfer or processing taking place to this extent is based on order processing.

The same applies to the data transfer to our manufacturers or wholesalers in the cases in which they take over the shipping for us (third-party business).

Data transfer to shipping service providers
Insofar as you have given us your express consent during or after your order, we will, pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or reconciliation.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

UPS
Hamburger Strasse 100
90451
Nuremberg

Data transfer for age verification
If your order includes goods the sale of which is subject to age restrictions, we use a reliable process that includes a personal identity and age check to ensure that the customer has reached the required minimum age. For this purpose, the SCHUFA Identity Check is used on our website. This service is operated by SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden.
In order to ensure the required minimum age, individual personal data (e.g. name, address and date of birth) are transmitted to SCHUFA Holding AG. A so-called identity check with Q-Bit is then carried out, which was assessed positively by the Commission for the Protection of Minors in the Media (KJM) for age testing.
According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in ensuring an offer that complies with the protection of minors as well as the legal provisions on the protection of minors.
In this respect, there is no credit check.

After the contract has been fully processed and after the retention periods under tax and commercial law have expired, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and via which we will inform you in this declaration.

Data transfer to collection companies
For fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO we pass on your data to a commissioned collection agency, as long as our payment claim has not been settled despite the previous reminder. In this case, the claim is collected directly by the collection agency. In addition, the disclosure of the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, is effective in asserting or enforcing our claim for payment in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.

  1. Email newsletters and mail advertising

E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. to send a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

E-mail advertising without registration for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a good or service and you have not objected, we reserve the right, based on § 7 para. 3 UWG regular offers for similar products, such as the already purchased to be sent by e-mail from our assortment. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, in a promotional approach by our customers.
You may object to this use of your e-mail address at any time by sending a message to the contact option described below or through a dedicated link in the e-mail message, without incurring any costs other than the transmission costs according to the basic tariffs.

The newsletter is sent as part of a processing on our behalf by a service provider, to which we pass on your e-mail address.

This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, for example to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in a promotional approach to our customers, which predominate in the context of a balance of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

The advertising mailings are provided as part of a processing on our behalf by a service provider, to which we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

  1. Use of data in payment processing

Credit check
If we make advance payments, for example when purchasing on account, it is for the conclusion of the contract in accordance with Art. 22 Para. 2 lit. a GDPR required to obtain identity and credit information from specialized service companies (credit bureaus). For this purpose, we transmit your personal data required for a credit check to the following company (s):

SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss

Tesch mediafinanz GmbH
White width 5
49084 Osnabrück

CRIF Bürgel GmbH
Radlkoferstrasse 2
81373 Munich

arvato infoscore GmbH
Rheinstrasse 99
76532 Baden-Baden

Deltavista GmbH
Freisinger Landstrasse 74
80939 Munich

Appropriate measures to safeguard your rights, freedoms and legitimate interests are taken into account. You have the opportunity to express your point of view by contacting the contact option described below and to contest the decision. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

  1. Cookies and web analytics

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up interests, in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-recognize
Opera ™: https://help.opera.com/latest/web-preferences/#cookies

Failure to accept cookies may limit the functionality of our website.

Use of Google (Universal) Analytics web analytics
Insofar as you consent to this pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The Web analytics service is an offer of Google Ireland Limited, a company registered and incorporated under Irish law and incorporated in Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.

As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you will be asked to give your consent again.

Insofar as you consent to this pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO, this website also uses Google Signal. This is an extension feature of Google Analytics, which allows a so-called "cross-device tracking". This means that as long as your Internet-enabled devices are linked to your Google Account, Google can report on usage behavior (especially cross-device user counts), even if you change your device. For this, Google will use data if you have activated the "personalized advertising" setting in your Google Account.
We do not process personal data in this respect, we only receive statistics based on Google Signals.
You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google. You can also deactivate the “personalized advertising” setting in your Google account. Details can be found here.

  1. Online marketing

Google Ads Remarketing
Google Ads promotes this site on Google's search results and third party websites. If you give us your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, Google's Remarketing Cookie is set when visiting our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you visit. After the expiration and end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have given Google permission to link your web and app browser history to your Google account and to use information from your Google account to personalize advertisements that you see on the web . In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups.

Google Ads is an offer made by Google Ireland Limited, a company incorporated and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield.
A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You may revoke your consent at any time with future effect by disabling the remarketing cookie through this link. In addition, you can inform yourself about the setting of cookies and make adjustments to the Digital Advertising Alliance.

Google Maps
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer as well as easy accessibility of our locations in accordance with Art. 6 Para. 1 lit. f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the Maps features by website visitors, including in particular the IP address and location data. We have no influence on this data processing.
To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
In order to deactivate the service of Google Maps and thus prevent the transmission of data to Google, you must deactivate the Java Script function in your browser. In this case Google Maps can not be used or only partially used.
You can find more information about data processing by Google in Google's data protection information. The terms of use for Google Maps contain detailed information on the map service.
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can view here.

Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and against spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). By checking manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests in protecting our website, which outweigh our interests, in protecting our website from misuse and in a trouble-free presentation of our online presence.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the review methods that allow an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transmitted to and stored by Google on servers in the United States. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.
To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection by Google of the data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google, by executing in your browser settings of JavaScripts or the setting of cookies. Please note that this may limit the functionality of our web site for your use.
Further information on Google's data protection policy can be found here.

Google Fonts
The script code "Google Fonts" is integrated on this website. Google Fonts is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in a uniform presentation of the content on our website in accordance with Art. 6 Para. 1 lit. f) GDPR.
Within this framework, a connection is established between the browser you are using and Google's servers. As a result, Google learns that our website has been accessed via your IP address.
To the extent that information is transferred to and stored on Google's servers in the United States, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can find more information about data processing by Google in Google's data protection information.

  1. Social media plug-ins

Use of social plugins from Facebook, Google, Instagram
Our website uses social plugins ("plugins") from social networks.
If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly allocate the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests in optimally marketing our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.
Purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and settings options to protect your privacy, please refer to the privacy policy of the provider.
https://www.facebook.com/policy.php
https://developers.google.com/+/web/buttons-policy
https://help.instagram.com/155833707900388

If you do not want the social networks to directly assign the data collected via our website to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. B. with the script blocker "NoScript" (https://noscript.net/).

Youtube Video Plugins
Third-party content is included on this website. This content is made available by Google (“provider”).
YouTube is an offer made by Google Ireland Limited, a company incorporated and operating under Irish law and is headquartered in Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com).

For videos from Youtube, which are included on our site, the advanced privacy setting is enabled. This means that no information is collected and stored on Youtube by website visitors, unless they are playing the video. The integration of the videos serves the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in an optimal marketing of our offer according to Art. 6 para. 1 S. 1 lit. f DSGVO.
The purpose and scope of the data collection and the further processing and use of the data by the provider as well as your related rights and setting options to protect your privacy can be found in the data protection information from Google https://policies.google.com/privacy.

Our online presence on Facebook, Google, Twitter, Instagram, Pinterest, Xing, LinkedIn
Our presence on social networks and platforms serves better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When visiting our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with our customers and interested parties. If you are asked by the respective social media platform operators for a consent (consent) in the data processing, eg with the help of a checkbox, the legal basis of data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and options to protect your privacy, in particular opt-out options, please refer to the privacy policy of the provider linked below. If you still need help in this regard, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 DSGVO, which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum

Google / YouTube: https://policies.google.com/privacy
Twitter: https://twitter.com/de/privacy
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://about.pinterest.com/de/privacy-policy
LinkedIn: https://www.linkedin.com/legal/privacy-policy
Xing: https://privacy.xing.com/de/datenschutzerklaerung

Opposition possibility (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google / YouTube: https://adssettings.google.com/authenticated
Twitter: https://twitter.com/personalization
Instagram: https://help.instagram.com/519522125107875
Pinterest: https://www.pinterest.de/?next=/settings/
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Xing: https://privacy.xing.com/de/datenschutzerklaerung/welche-rechte-koennen-sie-geltend-machen/widerspruchsrecht
9. Sending evaluation reminders by e-mail

If you give us your express consent in or after your order in accordance with Art. 6 para. 1 p. 1 lit. If you have issued a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.
This consent can be withdrawn at any time by a message to the contact option described below.

  1. Contact options and your rights

As a data subject, you have the following rights:

according to Art. 15 DSGVO, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with Art. 16 DSGVO, the right to demand immediate correction of incorrect or completed personal data stored with us;
according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
is required;
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
- the accuracy of the data is disputed by you;
- the processing is unlawful, but you reject its deletion;
- we no longer need the data, but you need it for asserting, exercising or defending legal claims or
- you have objected to the processing in accordance with Art. 21 DSGVO;
according to Art. 20 DSGVO the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.

Data protection officer:
Florian Söllner

Friedhofstrasse 17

93133 Burglengenfeld

+49 170 723 4586

service.onlineshop@homedefence-24.com

 

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Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is done for the purposes of direct marketing. Then we will no longer process your personal data for this purpose. ************************************************** ******************

Privacy policy created with the Trusted Shops lawyer in cooperation with Wilde Beuger Solmecke lawyers.